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MRIntelligence&Co LTD
UK Chargeback Recovery Intelligence

Recover what's yours with AI dispute intelligence.

Assess your case, organise your evidence and generate structured bank complaints — all in one assisted self-service platform built for UK consumers.

  • Built for UK consumers
  • UK consumer-protection aware
  • UK GDPR compliant
  • Consumer Rights Act 2015

Sample recovery score

Card-not-received dispute

Strong
78Recovery scoreStrong

Evidence strength

High

Timeliness

Within 120 days

Merchant response

None

FOS alignment

Favourable

Consumer Rights Act 2015 Financial Ombudsman Service UK consumer-protection awareUK GDPR & DPA 2018
London financial district skyline at dusk, with office towers along the Thames

Registered in London

Built for UK consumers, under UK jurisdiction.

Every assessment, document and workflow is built around UK consumer law and card network rules.

The challenge

Disputing a chargeback alone is slow, opaque and easy to get wrong.

UK consumers face rigid issuer processes, tight card-network time limits and complaint letters that fail because they lack the right structure or evidence. Most give up before they start.

Tight time limits

Visa and Mastercard chargeback windows can be as short as 120 days from the transaction date.

Vague rejections

Banks often decline complaints that are not structured against the correct scheme reason code.

Scattered evidence

Receipts, emails and screenshots rarely arrive in the chronological order issuers expect.

What we do

Three tools, one recovery workflow

From first assessment to submitted complaint, MRIntelligence gives you the structure, intelligence and evidence handling UK issuers expect.

AI Assessment

Our engine reviews your transaction against UK banking standards and card network rules to produce a transparent 0–100 recovery score — an informational snapshot of your case’s relative strength.

  • 0–100 recovery score
  • Factor-level breakdown
  • Explainable, not a prediction

Document Generator

Generate structured bank complaint letters and chargeback narratives pre-organised for UK issuer submissions — clear, chronological and evidence-linked.

  • Issuer-ready templates
  • Tailored narrative
  • One-click export

Evidence Vault

A secure, encrypted repository that organises receipts, correspondence and screenshots in chronological order — ready to attach to any complaint.

  • Encrypted storage
  • Chronological timeline
  • Attach-ready bundles

How it works

From facts to filed complaint in four steps

A guided, transparent process — no legalese, no guesswork.

1

Describe your case

Answer a guided questionnaire about the transaction, the merchant and the timeline. No legal jargon — just the facts that matter to UK issuers.

2

Get your recovery score

Our AI engine evaluates the strength of your case and returns a transparent 0–100 score with a factor-by-factor explanation.

3

Generate your complaint

Produce a structured, issuer-ready bank complaint letter with your evidence vault attached in the correct chronological order.

4

Submit & track

Send your complaint to your bank, track responses and escalate to the Financial Ombudsman Service when the rules permit.

Recovery score

A single number that tells you where you stand.

Your 0–100 recovery score reflects factors relevant to UK card disputes — evidence strength, timeliness, merchant response and scheme reason-code fit. It is an informational snapshot of your case’s relative strength: honest, explainable and never a guarantee of outcome.

Score bands

80–100Excellent
55–79Strong
30–54Moderate
0–29Weak

0–100

Transparent recovery score

4

Guided steps to a complaint

UK

Jurisdiction: UK consumer law

24/7

Self-service availability

Why MRIntelligence

Built for UK consumers, not generic templates.

We focus exclusively on the UK jurisdiction — FCA, FOS and the Consumer Rights Act 2015 — so every assessment, document and workflow aligns with the rules that actually govern your dispute.

  • Transparent, explainable scoring — no black boxes
  • Issuer-ready complaint structure mapped to scheme reason codes
  • Encrypted evidence vault with chronological timelines
  • Clear escalation path to the Financial Ombudsman Service
MRIntelligence team reviewing a UK chargeback case together in the London office

How we compare

CapabilityMRIntelligenceGeneric tools
UK FCA / FOS alignment
Transparent 0–100 score
Issuer-ready documents
Encrypted evidence vault
Assisted self-service

FAQ

Questions, answered

Everything you need to know before you start your assessment.

Ready to assess your case?

Start with a free, no-obligation AI assessment. Get your transparent recovery score in minutes — no card required.

Legal disclaimer. MRIntelligence &Co LTD is not a law firm, not a Claims Management Company, and does not provide legal advice. We provide assisted self-service consumer guidance and administrative tools. For formal legal advice, consult a solicitor regulated by the SRA.